PirateSpins Casino Terms and Conditions

Welcome to PirateSpins Casino. These Terms and Conditions govern your access to and use of our platform, games, bonuses, and all associated services. By registering an account or using any part of our website at piratespins.com, you confirm that you have read, understood, and agreed to be bound by the rules set out below. We encourage you to review this document carefully before proceeding. If you do not agree with any part of these terms, please do not use our services.

1. About Us

PirateSpins Casino is owned and operated by Vertexion Systems, registered under registration number 473502, with registered address at Kaya Lirio 47, Otrobanda, Willemstad, Curaçao. Vertexion Systems also acts as the payment agent company. We operate under a Curaçao gaming licence and are committed to providing a fair, secure, and entertaining real money casino experience. At Pirate Spins, we launched our platform in 2024 and have since built a crypto-friendly, internationally accessible gaming environment available in English, Italian, French, Polish, and German.

2. Eligibility and Account Registration

2.1 Who Can Register

To create an account with PirateSpins Casino, you must meet the following requirements. We reserve the right to verify your eligibility at any time:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of, or accessing our platform from, any restricted jurisdiction listed in Section 2.2.
• You must not already hold an active account with us — we permit only one account per person.
• You must provide accurate, complete, and up-to-date registration information.
• You must not be acting on behalf of another person when creating or using an account.

2.2 Restricted Jurisdictions

At PirateSpins, we do not accept registrations from players located in or resident of the following countries and territories: Afghanistan, the Canadian Provinces of New Brunswick and Ontario, China, Cuba, the Central African Republic, the Democratic Republic of Congo, Haiti, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, the United States of America, Yemen, and Venezuela. We reserve the right to modify this list of eligible players and jurisdictions at any time without prior notice.

3. Currencies, Deposits, and Supported Payment Methods

3.1 Accepted Currencies

Our PirateSpins Casino platform supports both fiat and cryptocurrency transactions. We accept the following currencies:

• Fiat: EUR, USD, AUD, CAD, NZD, PLN, SEK, NOK, GBP, and others.
• Crypto: BTC, ETH, XRP, and others.

3.2 Minimum Deposit for Bonuses

To qualify for any deposit-related bonus at Pirate Spins, unless stated otherwise in the relevant promotion section, the following minimum deposit amounts apply: EUR €30 · USD $30 · CAD $30 · AUD $30 · NZD $30 · PLN zł120 · SEK kr300 · NOK kr300. The same minimums must be met, and wagering requirements fulfilled, before winnings from a free no-deposit bonus can be withdrawn.

4. Withdrawals

4.1 Withdrawal Limits and Processing

We have established the following withdrawal framework at PirateSpins Casino to ensure fair and transparent transaction processing:

• Minimum withdrawal per transaction: $100.
• Maximum withdrawal per transaction: $5,000.
• Multiple pending withdrawals may be submitted simultaneously, provided their total does not exceed $5,000 at any one time. This limit resets as each withdrawal is processed and paid.
• A maximum of $10,000 is processed every 10 business days.
• There is no cap on the overall total amount you may withdraw over time.

4.2 Pending Period and Audits

All withdrawals at Pirate Spins are subject to a pending period of up to 48 hours. If you do not provide all required identification documents within this 48-hour window, we will cancel the withdrawal and return the funds to your account balance. In addition, any withdrawal may be subject to an internal audit at any point. For amounts equal to or exceeding $5,000, this audit may take up to 7 business days, during which we will review transaction records, gameplay history, and account logs. We reserve the right to reject withdrawal requests and void bonus funds if we determine that a player has engaged in unlawful activity, collusion with other players, or any behaviour intended to defraud or cheat our casino.

4.3 Bonus-Related Withdrawal Caps

The following withdrawal limits apply to bonus-derived winnings at our PirateSpins Casino platform:

• Free bonus or free spins: maximum withdrawal of €/$/£100. VIP players: 10x the bonus amount, up to €/$/£5,000.
• Cashback bonus winnings: capped at 15x the initial cashback granted, or €/$/£10,000 — whichever is lower.
• Converted loyalty-point bonus winnings: capped at 10x the converted bonus amount or €/$/£5,000. VIP players: 10x, up to €/$/£10,000.
• Any winnings left unused for 30 or more days will be voided.

5. Bonuses and Promotions

5.1 Welcome Package

At Pirate Spins, we offer a three-part Welcome Package for new players: a 100% bonus up to £750 plus 100 Free Spins and a spin on the Wheel of Luck on the first deposit; a 50% bonus up to £500 plus 50 Free Spins on the second deposit; and a 50% bonus up to £750 plus 50 Free Spins on the third deposit. This provides a total of up to £2,000 in bonuses and 200 Free Spins.

5.2 General Bonus Rules

The following rules apply to all bonuses and promotional offers available on our PirateSpins Casino platform:

• Wagering requirements must be completed within 7 days of the bonus being credited. Failure to do so will result in the bonus and all associated winnings being cancelled and removed from your Bonus Balance.
• Maximum bet while an active bonus is in play: under 20% of the active bonus value AND not exceeding 8 EUR/USD/AUD/CAD/NZD, 32 PLN, 80 SEK, or 80 NOK. VIP players: under 30% and not exceeding 15 EUR/USD/AUD/CAD/NZD, 60 PLN, 150 SEK, or 150 NOK.
• We reserve the right to void any bonus winnings resulting from erroneous or incorrectly issued promotions.
• Bonuses are non-transferable and may not be exchanged for cash unless wagering requirements have been met.

5.3 Wheel of Luck

Our PirateSpins Casino Wheel of Luck grants one free spin two hours after each qualifying deposit. Making a new deposit while the timer is running deducts one hour from the countdown. Additional spins may be purchased using loyalty points or real cash balance funds — bonus balance funds cannot be used for this purpose. Wheel segments include: Jackpot (no wagering, paid directly to cash balance), Deposit Bonus (35x wagering), Free Spins (50x wagering on winnings), Bonus (50x wagering), Loyalty Points, Spin Again, and Fizzer (no prize). The Wheel of Luck Terms and Conditions apply in addition to our General and Bonus Terms.

6. VIP Club and Loyalty Programme

At Pirate Spins, we operate a VIP Club with four named levels: Crewmate (Bronze), Sailor (Silver), Captain (Gold), and Admiral (Platinum). VIP benefits include express priority payments, a personal account manager, enhanced daily rewards, a boosted Wheel of Luck experience, premium perks, supercharged deposit stamps, and exclusive tailored bonuses. Please note that your VIP level is determined entirely at our discretion — no fixed qualification thresholds are published. A separate 40-tier rank progression system (Ace, Spinner, Legend, Pro) operates alongside the VIP Club and rewards players with free spins, bonuses, and Wheel of Luck spins as they advance.

7. Responsible Gaming

We at PirateSpins are committed to promoting responsible gambling and protecting vulnerable players. We encourage all users to set personal deposit, session, and loss limits to help manage their gaming activity. If you believe you or someone you know may have a gambling problem, we urge you to seek help from recognised support organisations and to use the self-exclusion tools available on our platform. Our team is available 24/7 via live chat to assist you.

8. Customer Support

Our PirateSpins Casino support team is available around the clock. Live chat is our primary and most efficient contact channel. You may also contact us by email at support@piratespinssupport.com — please note that all email enquiries must be sent from the email address registered on your account. We are committed to responding promptly and effectively to all player enquiries.

9. Modifications to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect upon publication on our website. Your continued use of our Pirate Spins platform following any such changes constitutes your acceptance of the updated terms. We encourage you to revisit this page periodically to stay informed of any amendments.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao. By using our PirateSpins Casino services, you agree that any disputes arising out of or in connection with these terms shall be subject to the jurisdiction of the competent courts of Curaçao, unless otherwise required by applicable law in your country of residence.